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Capehart Family Dentistry - Bellevue
- Dentists
- Bellevue, NE
About this business
Dental Care at Your Convenience. We are pleased to be your general dentist in Bellevue. We offer a convenient location and extended hours to serve your busy schedule. We pride ourselves on our exceptional customer service and patient care for families and professionals alike. Do not let your busy life keep you from a lifetime of functioning teeth and healthy smiles. Call us today to schedule your appointment.
Location details
2110 Towne Centre Dr, Bellevue, NE, 68123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Billing here needs work. I called to have my card charged to take care of my bill (which was twice as much as they quoted me) and since I was using care credit the girl that I was speaking to didn’t “know how” to charge it so she was going to have someone else do it and call me back with any issues. They never called back so I thought it was all taken care of until I got a letter from collections in the mail. Now they won’t return my phone calls AGAIN. I left a message and still no call back.
My dentist there was wonderful, she is out on maternity leave and I had to see another dentist. His bedside manner was terrible he refused to do part of the work scheduled because it would take to long so I had to take more time off of work to go back. Today I went in because I wanted to make a payment on my account (it is on an auto plan, but I wanted to switch cards) their billing person was very abrupt with me and stated that this is the only time I would be allowed to do this as it “was a lot of work for her”. I’m sorry... read more
Receptionists are too busy to greet you. They have called to cancel my appointment twice because they couldn’t accommodate me anymore. Too much hassle it seems.
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The easy going atmosphere helps to keep you calm, and the staff are great. Thanks Dr. D for the almost pain free work today!
I am sorry that I have to stop coming for my next appointment. They estimated my treatment was $245 out of pocket, and they sent the paper to my house twice with same amount. I came in for my appointments and they charged me $500. Recently, u received a bill from them for almost $1,000 more for the treatment. Seriously, it will be $1,500 for the work that they estimated just $245. I hope no one will have this experience in the future as I do.
Unfortunately I will no longer be taking my family to this facility. After several "mishaps" with billing, they are in no way understanding or willing to make things right on their end. My last visit I was charged 3 times the amount I was estimated, in which I learned from my insurance company was in fact this facilities fault and could've been prevented. This is so unfortunate because I really enjoyed everyone that worked there and it is a very nice office.
They have continued to maintain a friendly staff and welcoming atmosphere as they have grown. I have appreciated their accommodations with my two girls as well.
Frequently asked questions about Capehart Family Dentistry - Bellevue
How is Capehart Family Dentistry - Bellevue rated?
Capehart Family Dentistry - Bellevue has a 4.7 star rating with 862 reviews.
When is Capehart Family Dentistry - Bellevue open?
Capehart Family Dentistry - Bellevue is closed now. It will open tomorrow at 7:30 a.m.