After a horrible experience at another dental office I was happy to find this office. The staff is always friendly for the most part and they managed to see my daughter who hates the dentist. Today was so disappointing though and I hope this review makes it to the doctors. I had a 3pm appt for a routine cleaning. This morning I get a call saying they need me to come in sooner so the appt was changed to 2pm. I re arranged a business appointment and my daughters school pick up to accommodate their last minute schedule change. ... read more
I could not possibly rave about Dr Shawn and his staff any more. I truly believe that people only write reviews if the service was atrocious or beyond exemplary. Let me say this, this office was the latter. They truly take the time and patience to not only ensure that you have no questions regarding insurance but also so you understand everything they will be doing and why - vs other dental offices that will abuse providers. Dr Shawn even cleaned off an old yellow stain and fixed my chipped tooth without asking any questions... read more
I LOVE THIS DENTIST! Everyone here is so nice and friendly! I’ve never waited longer than 10 minutes to be seen even when I’m late for my appointment (oops). They also have a top tier massage chair which is kind of awkward to use in a room full of people but I don’t even care. I had a great experience with my braces and I get compliments on my smile all the time! I also got my wisdom teeth removed here and they were so understanding when I was panicking but it ended up being quick and painless! Love this place!
They say they are short staffed. That's no excuse for it taking 3 days (more if I would have waited for them to call me ) for me to get a treatment plan or pricing or a scheduling of another appointment because "the manager is not there" ?!?!?! I'm supposed to get this while I'm at the office. Then when I call they say " oh well we are busy right now so I can't go over that with you " so they put me on hold for 15 mins and then hang up and when i call back, they dont know any of my information. If you are too short staffed ... read more
I recently went in for a cleaning the staff was amazing The doctor was excellent very patient very kind and done a wonderful job on my pearly whites definitely going back!