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White Marsh Smiles Dental Office
- Dentists
- White Marsh, MD
About this business
White Marsh Smiles has been serving the White Marsh area for over 35 years. Dr. Richard Muths & Associates treat patients of all ages and provide gentle care. Offering the most advanced dental services, we provide precise and gentle care in an environment that is compassionate, relaxing and stress-free. Whether you or any member of your family, need preventive care, fillings, a cosmetic smile makeover, crowns, dentures, the replacement of missing teeth or any other outstanding services we offer, we are well equipped to addre... read more
Location details
5430 Campbell Blvd, Suite 106, White Marsh, MD, 21162, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 2:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 a.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
They have cancelled my appointment appointments at least 5times!! They do good work, I love the dentist. . I don’t know if there are a lot of call outs or if the receptionist over books. This is not good customer service. The receptionist act like it’s no big deal, it is definitely not patient first attitude . They must realize that people work and have to request time off to make these appointments. I think they need to hire a good office manager .
I had an appointment scheduled for yesterday (Tuesday) at 9AM. I received a text message at 7:30am the day of that the dentist “called out” and that someone from the office would contact me shortly to reschedule. It is now Wednesday, 7pm. Nobody ever called me to reschedule. I was going to be a new patient but that was not a good first impression whatsoever. I went ahead and found another dentist based on that experience.
This is my husbands dentist, he really likes him and has been with him for a great while! I adore all the staff except the receptionist ( K) every time there is something with her. He had a root canal done, had issues with in a week. I called the office to ask a question, K answered the phone 3 times in 2 days to let me know someone would get back to me , this NEVER HAPPENED. I called on Saturday spoke with another lovely lady . She answered my question within minutes and I felt at ease. This morning another encounter with... read more
As a new patient, I was a little wary. I mean, its the dentist and first impressions matter. I called on a Thursday for an emergency appointment regarding chipped front tooth. I was conveniently scheduled to be seen the following Tuesday. Amazing! This is going great, right? No, no, no. I received a call on Monday that they had a "meeting" come up and would have to reschedule. I asked what they had available and the receptionist huffed in disapproval. Placed me on hold, came back, had my information listed incorrectly, aske... read more
It used to be great when at Kings Court. Now the service is terrible. My daughter has had her appointments cancelled 11 times for orthodontist work. The Dr is good and seems knowledgeable. However there’s absolutely no respect for his patients time. If we didn’t show up 11 times they wouldn’t see us anymore and would be billing us for missed appointments. But he can cancel weekly because he’s about to retire and we’re just supposed to be ok with it. It’s sad but now I see why the ratings are low. My child had a broken retai... read more
Frequently asked questions about White Marsh Smiles Dental Office
How is White Marsh Smiles Dental Office rated?
White Marsh Smiles Dental Office has a 4.4 star rating with 7 reviews.
When is White Marsh Smiles Dental Office open?
White Marsh Smiles Dental Office is open now. It will close at 4:00 a.m.