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South Suburbs, 3112 Union Ave, Steger, IL, 60475, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
They told my wife that a regular cleaning wasn't sufficient and that she required a deep cleaning, which would cost $890. However, she visited another dentist who confirmed that her gums are in excellent condition and don't require deep cleaning.
I’ve had nothing but terrible experiences with this office. Between billing issues and quality of service, it has been horrible. I’ve had 4 visits between my daughter and myself and not a single one has gone smoothly. They’ve gone so far as to get through half my appoint then made my stop to pay for the appointment before they would continue. I’ve had multiple shots novacaine where the technician told me she was having a hard time because my anatomy is weird. I will never recommend and always advice people against this denti... read more
Business response:
Hi Elizabeth, We are truly sorry to hear about your experience. We strive to improve daily and would love to be able to get some more feedback. Please call us at 708-754-8090 and speak with our manager, Xandra, so we can find out what went wrong and where we can improve.
0/10 WOULD NOT RECOMMEND complete trash.. absolute dumpster fire.. worst "professional experience" ever!!! find someone else!!
They started out good but recently have made me so mad. The worst reception area staff and scheduling. They advertise Sat hours but when you make the appt for Sat they call and reschedule it and say the Dr won’t be in. Then I made it for 9:00am and I was there at 8:50 and not a single person was there yet. Very unprofessional. Then as I was getting ready to leave at 8:55, a worker zoomed in. I wasn’t going to wait and be even more late waiting for them to set up. Then she called me to ask where I was. She was rude and... read more
Business response:
Michelle, every business we visit, doors aren’t even unlocked until opening time, so we are sorry that your hygienist and doctor not being parked in the parking lot at 8:50 am when we don’t open until 9 am was so troublesome to you. As you stated, your hygienist who lives less than 5 min away, parked at 8:55 for a 9 am appt. All rooms are already set up and ready to go the night before, and we had and one but 2 receptionists as well as an assistant already there. As you may be aware, sometimes people get dropped off by famil... read more
Steger Smiles has a 4.8 star rating with 727 reviews.
Steger Smiles is open now. It will close at 7:00 p.m.