Dental care is A+!! Recently I had to cancel an appointment for my daughter and I short of 24 hours, and after reading reviews was worried they would charge me $100. However, I was pleased when they graciously rescheduled our appointments, no charge, thumbs up service.
Well, since the office manager didn’t receive my message, or just didn’t feel the need to return my call about a concern I had, maybe he or she would rather read about it here. I was being seen at the office several years ago, but due to unforeseen circumstances, including having other urgent medical concerns, death of family members, and the loss of my dental insurance, I could not continue services there. Recently I was able to get an outstanding dental plan and authorization, so I scheduled an appointment immediately. Whe... read more
This office is AMAZING! The best hygienists who are thorough and just so so great. The office staff is also very kind and helpful. Seriously I don’t ever want to use another dentist office which is why I still go here even after moving. HOWEVER, I have to remove a star because it is absolutely awful trying to confirm or cancel appointments. Last week I missed a call to confirm my appointment, no big deal, I called back to confirm a few hours later. I was left waiting on hold for 20 min before I hung up and called back. They... read more
The office staff was very nice and professional. I needed a large amount of work done that required several appointments. They did their best to get me in as soon as they could for everything. They worked with me for billing and always made sure I had a quote before the appointment. My dentist Dr. T and the hygienists that worked with me were great and I never felt any pain throughout any appointments. My smile has improved and I can finally take pictures without being self conscious about my teeth. You really can’t ask for ... read more
I've been going to Pearl Family Dental Care twice a year for about 10 years. They are professional dental office with very talented staff. Over these last ten years my wife & I have had fillings, crowns and numerous cleanings and xrays. Large free parking lot just outside their door makes going to the dentist a lot easier. So much better than dealing with downtown Honolulu traffic. I highly recommend Pearl Family Dental Care!