Had my first eye exam by Eye Doctor's Optical Outlets today and other than a little hiccup caused by their call center when I set up my appointment, all went well. Their employee Grace got my insurance info properly set up and made sure my appointment with the eye doctor went through as planned. She also assisted me in the purchase of frames and lenses after the exam by the doctor. The doctor was very pleasant and professional and the whole appointment was quick and pleasant.
The lady Eva who helped my son do his contacts was extremely patient and kind with him. It was his first time and she walked him through the steps and clearly explained everything. Because of her I would recommend this place to anyone with teenagers wanting contacts.
Gracie is the most fantastic person a customer could ask for, answered all my questions explained how my insurance worked. Very knowledgeable, very friendly. She is definitely a keeper.
This optical outlets has been helping me for 20 years. Today Gracie helped me with my contacts and my daughters glasses. Shes fabulous 😍 if you need glasses or contacts come to this location!!!
The “doctor” was extremely rude and unpleasant. It was my child’s first experience at the eye doctor, and they could not have made it worse. When she started crying before he put the eye drops in, within a minute he said OH WE WILL HAVE TO RESCHEDULE HER. (Edit:I forgot to mention after saying he would need to reschedule her if she “didn’t cooperate”). He was so uncaring! No reassurance, no explanation of what the eye drops were, just rude and nasty. He clearly couldn’t wait even a second, as he was seeing three patients at ... read more