Optical Outlets

Pam Hodges 

on Google

3 months ago

This place has horrible customer service. The office manager, Marie should not be allowed to work with people. She treated my grandson and granddaughter who are 16 and 21 poorly and outright lied about the process when he was picking up his glasses. In addition, this sign is on their outside door and does not match their website hours. Says they’re open on Mondays and they’re not. They also close for lunch and this is not indicated at the facility or online. There is so much competition in the eye wear market you would... read more

The Knee Center 

on Google

3 months ago

I had an exceptional experience at this Optical Outlet. The optometrist is thorough and takes the time to explain everything clearly. The staff is incredibly personable and attentive, ensuring that every order is processed promptly and accurately. I highly recommend this Optical Outlet without hesitation. I was in the store when the individual who left a negative review was there, and she was completely unreasonable and rude to Marie, who has always been the nicest and most patient person. That review should be disregarded,... read more

Robert Fluck 

on Google

a month ago

I showed up 15 min early to complete paperwork since their online link didn't work. I didn't see the doctor until an hour after my appointment time. It wasn't until I had been sitting for 30 minutes after my appointment time that they were "running behind". It then took 3 weeks to get my contacts in at their location. When they did finally arrive, the order was incomplete. The staff told me that the remainder would be in on the following Tuesday. When I went back 2 weeks later, they told me my order was complete. ... read more

Mayra Aguilar 

on Google

11 months ago

I purchased my reading glasses with insurance six months ago $400 , the frames I picked unfortunately keeps loosing the screw on one side, and falling from my face, second time the glass got scratched. I have taking them twice to be repaired, they don’t give any warranty. Went to pick up my prescription so I can pay somewhere else to have a new pair made, they gave me a prescription that is not legible, it looks like tha printer needs ink 

Julie Ballard 

on Google

a year ago

Went there today for the first time. The staff was nice. They weren’t excited to be at work, but both ladies were super sweet. I had Doc Tom. And he was very kind and had some great recommendations. He was kind to the kids as well. I would recommend to anyone. It’s very low key and great if you don’t like high energy and/or fake customer service. The baby even had fun.