Optical Outlets

Irina Ирина 

on Google

3 weeks ago

They took X-rays without providing any protective covering. I immediately felt dizzy and asked what the machine was for, but the staff offered no explanation. Patients undergoing procedures that require the use of X-ray radiation need to be given lead glasses. Even short exposure to radiation can severely damage the eyes. Now my eyes feel even more irritated. The wait time was terrible—I spent over two hours there, and it felt like a complete waste. The doctor is more of a salesman than a healthcare provider. All he does is... read more

Lissette Ayala 

on Google

4 weeks ago

I have shop at optical outlet for years. This has never happened to me before. I ordered some glasses. For far and near the warehouse they sent them too keeps sending them back with out fixing the prescription. I have seen 2 doctors 4 times total and I have come 6 times to get them. It been such a waist of time. The works at this location are nice and friendly. So are the doctors but come on. It was sending out again so we will see. 

Angela C 

on Google

3 months ago

Three years ago, I left a five star review. Now we're down to one! Don't believe the promise of your glasses within 7-10 days. My son and I both purchased glasses, after our eye exam, in the Oviedo Mall location. My son received his within a week and I got notification mine were in also. That was incorrect. I was told by the man who helped me when we picked up his that he would check and call me. I never got a call. Then I checked the website only to see that they weren't even completed so I called the store. Oh, Anna said t... read more

michelle A 

on Google

4 months ago

On the 15th of this month, I took my daughter in for an appointment and had a fantastic experience. From the very beginning, Tre provided excellent customer service, assisting with scheduling and check-in. Miriam completed our visit seamlessly, ensuring a smooth setup, checkout, and ordering process for the glasses. The entire experience was outstanding! Thank you, Tre and Miriam, for your exceptional service. 

Y C 

on Google

5 months ago

I scheduled my appt for 1st in the morning. Maybe a 5-10 minute wait. Dr. M the Optometrist is great. Polite, kind, and thorough. Listened, went over options, checked different things that had never been checked before at other locations The gentleman that helps with the Optometrist was also very polite and nice. I highly recommend the Optometrist! The eyeglass staff is horrible. Went to counter, no questions asked just gave me a total. Says Dr recommended these thin lenses. Nope, it's an upsale, as there is a huge poster ... read more