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Optical Outlets
- Optometrists
- Ocoee, FL
About this business
Welcome to the official site of Eye Doctor's Optical Outlets. Florida's local eyewear resource for eye examinations, designer eyeglasses, custom contact lenses and much more. We have over 50 locations throughout Florida to serve you better. Each of our locations is doctor-owned and operated and offers exceptional customer service and a tremendous variety of discount and designer eyewear and contact lenses.
Location details
9428 W Colonial Drive, Ocoee, FL, 34761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Tell me if it’s normal to spend three and a half hours at an eye appointment. Tell me if it’s normal to sit across from a representative who barely knows what’s happening, who stares blankly, who practically falls asleep at the desk. Tell me if it’s normal to leave an appointment not knowing what I just paid for. This was a disgrace to every visit I’ve had here before. No accountability. No urgency. No professionalism. Just workers floating around, watching their co-worker struggle, offering nothing. Shameful. If this is h... read more
Dr. Aseeya Inshan is truly amazing! She was incredibly sweet and patient with both my son and me. She went above and beyond by staying later in the day just to help us with an eye form for my son's baseball team. Her kindness, professionalism, and dedication didn’t go unnoticed—we’re so grateful for her care!
After spending over two hours with an appointment for your eyes to get checked and they tell you that you will get your glasses in 2 to 3 weeks and now it’s 4 weeks you call to check the statutes of your glasses and they say they will call you back and never call back. Is that the way you guys treat your customers?
I'm writing this review because the Optical Outlets located in Ocoee, FL. The manager Marianne of this store treated me very rudely. I asked her a few questions, and she answers were very rude. Melisa, one of her employees, also answered questions very rudely. Some employees at this store seem affected by the way they treat their customers (patients). The employees I don't seem very happy, so my family and I, we'll give one more chance to visit this store.
Worse service ever, if I could give a zero I would. I just wanted to know my prescription so I can order my glasses online. All day transfers, hanging up phone. Rude call center reps. And I still have not received my prescriptions
Frequently asked questions about Optical Outlets
How is Optical Outlets rated?
Optical Outlets has a 5 star rating with 135 reviews.
When is Optical Outlets open?
Optical Outlets is closed now. It will open tomorrow at 9:00 a.m.