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Optica Express
- Optometrists
- New York, NY
About this business
Welcome to Optica Express, located in Washington Heights, New York. OPTICA EXPRESS is a family owned and operated business and has over 34 years of experience in the Optical Profession. Optica Express has been providing our community with Professional Eye Care and Eye Wear for over 18 years, offering the highest level of vision care and a diverse collection of designer and budget priced eyewear to satisfy all of our patients needs and styles. If you require an eyeglass prescription to be filled or prefer to be examined and... read more
Location details
3929 Broadway, New York, NY, 10032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 6:30 p.m. | |
| Tue | 10:30 a.m. to 6:30 p.m. | |
| Wed | 10:30 a.m. to 6:30 p.m. | |
| Thu | 10:30 a.m. to 6:30 p.m. | |
| Fri | 10:30 a.m. to 6:30 p.m. | |
| Sat | 10:30 a.m. to 5:30 p.m. | |
| Sun | Closed |
Horrible customer service. I was waiting to see the eye doctor, the people working there made me wait 30 minutes to tell me to come back in a hour. Horrible customer service, if it was my only option, I will rather go miles to find a different location then wait on them.
I’ve been a patient for 20+ years. Very professional and patient. I love the optometrist but beware of the Saturday doctors. First time ever did I not trust a doctor and we actually had a disagreement. But then There was an older gentleman attending on Saturday and he was so amazing and caring. I’m so sorry I can’t remember his name. It was a year ago just about and I’m getting forgetful lol any one who feels they can be serviced and treated better should always voice their opinion. But my interactions has always been great.... read more
this has been the worst customer service I have ever witnessed. The staff here has had multiple issues with accommodating the issues they have brought upon on their own. I purchased a pair of frames two months in with my frames I had gotten them tightened, the tech brought it to my attention that there seems to be an issue with the hinges of my glasses and couldn’t tighten them which lead to them having to order a new pair of temple and hinges after two weeks of waiting I received a call saying I needed to go in so they can ... read more
I’ve been a customer for years. I got my first pair of glasses here and Hanoi has been a doll for years, and so kind. But, today the first time I don’t see her here it was the worst experience I have event been through. I called Friday asking if they had an appointment for today Saturday. The young lady said unfortunately no but would check her appointment list, magically a 2:00pm slot opened up. I run late today called asked if they will still take me the lady on the phone says yes to still come in, I show up, walk in with ... read more
THE BEST OF THE BEST! The entire staff was absolutely fantastic; from the doctors to the girls on the floor! They’re efficient very attentive and so professional! First time glasses wearer and let me tell you I left feeling like a million bucks with the glasses the girls helped me choose!! I highly recommend everyone to come and shoot them a visit even if it’s just for an eye exam! I promise you won’t regret it! Keep up the good work girls & the tech is amazing to say the least.
Frequently asked questions about Optica Express
How is Optica Express rated?
Optica Express has a 5 star rating with 18 reviews.
When is Optica Express open?
Optica Express is closed now. It will open tomorrow at 10:30 a.m.