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Optica Express
- Optometrists
- New York, NY
About this business
Welcome to Optica Express, located in Washington Heights, New York. OPTICA EXPRESS is a family owned and operated business and has over 34 years of experience in the Optical Profession. Optica Express has been providing our community with Professional Eye Care and Eye Wear for over 18 years, offering the highest level of vision care and a diverse collection of designer and budget priced eyewear to satisfy all of our patients needs and styles. If you require an eyeglass prescription to be filled or prefer to be examined and... read more
Location details
3929 Broadway, New York, NY, 10032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:30 a.m. to 5:30 p.m. | |
| Sun | Closed |
This was my first time here and I had a great experience. Everyone was so helpful.,especially Hanoi and Yerlene. They went out of the way to help me find the right solution and I’d really recommend them and this business, thank you!
I want to start off by saying I have been coming to this place ever since I was a little kid. I have never had a bad experience. I want to be thankful for this place for giving me the best customer service. Today I came for an emergency occasion before work and I needed frames and Hanah who has been helping me ever since was able to solve my problem right away. This been multiple times and I always leave with a smile on my face. Thank you optica express and their staff for your service !
I wish there was a negative rating, I went there for prescription and they made me their marketing victim,when I clearly say I need only the prescription the lady spend 15-20 minutes to try the progressive, I feel very uncomfortable the moment I try that and she asked me to try give it a try for a week or two, now I get back in one week and I was told it was made for you and they cannot exchange nor do the refund, it really hurt my eye wearing those glasses and I pay more than 250 for nothing, I just trashed my money to thei... read more
I’ve been a patient for 20+ years. Very professional and patient. I love the optometrist but beware of the Saturday doctors. First time ever did I not trust a doctor and we actually had a disagreement. But then There was an older gentleman attending on Saturday and he was so amazing and caring. I’m so sorry I can’t remember his name. It was a year ago just about and I’m getting forgetful lol any one who feels they can be serviced and treated better should always voice their opinion. But my interactions has always been great.... read more
I’ve been a customer for years. I got my first pair of glasses here and Hanoi has been a doll for years, and so kind. But, today the first time I don’t see her here it was the worst experience I have event been through. I called Friday asking if they had an appointment for today Saturday. The young lady said unfortunately no but would check her appointment list, magically a 2:00pm slot opened up. I run late today called asked if they will still take me the lady on the phone says yes to still come in, I show up, walk in with ... read more
Frequently asked questions about Optica Express
How is Optica Express rated?
Optica Express has a 5 star rating with 22 reviews.
When is Optica Express open?
Optica Express is closed now. It will open tomorrow at 10:00 a.m.