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National Vision Center
- Brooklyn, NY
About this business
We are a team of dedicated eye care professionals committed to providing comprehensive and personalized eye care services to patients of all ages. Our state-of-the-art facility is equipped with the latest technology to ensure accurate diagnoses and effective treatments. We offer a wide range of services, including comprehensive eye exams for adults and children, contact lens fittings, and the management of various eye diseases and conditions. Our experienced doctor and friendly staff are passionate about educating our patie... read more
Location details
820 Flatbush Ave, NY 11226, Brooklyn, NY, 11226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:30 p.m. | |
| Tue | 10:00 a.m. to 6:30 p.m. | |
| Wed | 10:00 a.m. to 6:30 p.m. | |
| Thu | 10:00 a.m. to 6:30 p.m. | |
| Fri | 10:00 a.m. to 6:30 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
My experience was walking in, saying hello twice & looking at the African lady in her eyes & her simply ignoring me. She didn't want to tell me how much my insurance paid. She was trying to rush me to buy. I tried on a few glasses & she was not telling me how much everything would cost individually but just giving me a total price off the top of her head. She had an attitude the entire time & I felt rushed & pressured to buy something. She passed me off to a young lady named Lucy who was lovely, patient, & helpful. Lucy is t... read more
The worst place ever. I was the 1st patient to come in at 10:30. He walked at 11:15am whiles he start at 11:00am. Stayed in his phone till 11:40am and I just had to leave. The nice secretary kept telling him he have a patient waiting and he said he’s on the phone. Yes he was speaking to someone back home.
This place is ridiculous, I placed an order on my prescription contact lenses since December 1 2021,I provide them my email address for tracking number and confirmation until now I haven’t received it. and worse of all I never received my contact lenses and they charged me $10 for priority shipping. This place is bad business and rob your money. I call and ask what happen to my order they told me the doctor will call me to provide me the information on my order which he never did. They don’t deserve no stars.
This is a warning to anyone who would ever go to NATIONAL VISION CENTER. This is by far the worst customer service beside a restaurant I went to. This was my experience: 1) I paid for my glasses and they didn't even get my prescription right. 2) The old African lady had the worst customer service I have ever seen. She must related to the doctor since he's African too. 3) My glasses took a month the first and second time, I wasn't even called for the latter. 4) She was too tired to give me MY OWN original prescription and sai... read more
The front office staff is not that welcoming. The doctor is alright. I felt as if I was robbed. I asked for a particular Coach frame & was upsold another model for $375 that only costs $90 on amazon. The glasses are beautiful, but not worth the almost $600 I had to pay (prescription & frames). Definitely never ever going back.
Frequently asked questions about National Vision Center
How is National Vision Center rated?
National Vision Center has a 5 star rating with 17 reviews.
When is National Vision Center open?
National Vision Center is open now. It will close at 6:30 p.m.