I went in to Metro Optics Eyewear one day when I was not a registered patient to see if I could my eyeglasses tightened. The staff were very friendly and professional. I was able to get my eyeglasses tightened within minutes and they didn't even charge me for the service! I am now a patient at this clinic receiving excellent glaucoma care for my eyes. The optometrists are extremely knowledgeable, skilled, professional, kind and patient. The lady at the front who helps people find the right kid of glasses is also very friend... read more
If I could give them 0 stars, I would. I have been going to them for roughly 20 years and have purchased numerous of frames from them! They recently advised they are under new management and have been using that as an excuse to be rude and provide horrible service. I will no longer be a customer and I will be sure to advise everyone I know of how awful they have become! I even spoke to manager who was actually worst than first lady I spoke to. No help or care for long-time customers. They just want your money now. So sad!
Visited for the first time today and I had a great experience. Aside from the long wait to be seen by the doctor (Dr. Rahul), who was great by the way. He explained EVERYTHING to me and made sure that I fully understood. What made my experience even better was Ms. Lettie. She helped me with learning how to PROPERLY put my contacts in and she was really helpful with picking out my new glasses. Will definitely recommend this location. Just be prepared to wait a bit to be seen by the doctor.
Outstanding customer service. The eye exam was quick and easy, punctual and they were patient and knowledgeable in answering all my questions. Aurora in particular took the time to give me her undivided attention. I told her what I was looking for, and with her expertise and great fashion sense she selected a great pair of glasses for me. I am very satisfied with my purchase. You have first rate customer service. Thank you.
I went to Metro Optics today for the first time to acquire new contacts and glasses. Excellent office staff, especially Frantisha, who was a true joy to work with and provided me with great guidance in selecting the right lenses and frames. She had excellent sense in frames and was wonderful to work with! I couldn't be happier and couldn't have asked for a better experience. I strongly recommend that office and its staff. In addition, they contact to make appointments and follow up after visits.