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Comprehensive Eye Care: Michael G. Lim, MD
- Ophthalmologists
- Carlsbad, NM
About this business
Welcome to the ophthalmology practice of Michael Lim, M.D. At our Carlsbad, state-of-the-art office, our mission is to preserve, restore and enhance the vision of every member of your family. For nearly a quarter of a century, Dr. Lim has been committed to providing compassionate and personalized eye care to the residents of Carlsbad, New Mexico and its surrounding environs. Dr. Lim is uniquely qualified to treat all diseases and conditions of the eye, due to the fact that not only did he receive his medical degree from amon... read more
Location details
2402 W. Pierce Street, Suite 1B, Carlsbad, NM, 88220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The office called me to set up appointment for a referral from my dr for diabetic eye exam. About a month ahead of time everything was good. Appointment day I went got checked in and after waiting about 45 mins I was told they have been having a hard time getting my insurance to pay them. and to have the exam I would need to pay about 200 bucks. Keep in mind its been 45 mins and I was givin looks and eyerolls fom behind the glass for what reason I dont know. I have been waiting plus my appointment was month out and they call... read more
absolutely horrid establishment. DO NOT come here. Dr. Lim was an alright dr this is not about him. Their customer service is complete bs. No one there knows what they’re doing or how to do their job. Allow me to explain. They require a dr visit once a year to get new contacts. You cannot just order contacts. Ultimately for my daughter’s visit and for my contacts it is relatively pricey. Okay, it is a necessity it’s alright. But, we live about an hour away so the drive every year is tedious. So i looked into the manufacturin... read more
Eye glass section was to ship my glasses to me (I'm traveling out of state) and they did not do so. I had to get the front office to help me along with billing lady. They had everything needed to complete transactions yet refused.
The customer service here is awful. The customer/patient is less important than anything else they have going on at the moment. Dr. Lim is good and I have no problem with him, but the office is very poorly run so I'm rating this 2 ⭐. I was left standing at the window for several minutes and was never greeted by an employee. I finally had to open the window and sign in on my own. I wasn't seen by the doctor until almost an hour after my appointment time which was the first contact I had with any employee. I was supposed to ... read more
I give Dr. Lim 5 stars and I will continue to use him as my eye doctor. I will not however, use there optical side for glasses again. They only get one star. I called to check on the status of my glasses and they were not in but they could not even be bothered to check on the status. I called a second time a week later only to be told they had never even been sent out. By the time I get them it will have been a month since my actual appointment. As a first time customer of there shop it will also be my last time using them. ... read more
Frequently asked questions about Comprehensive Eye Care: Michael G. Lim, MD
How is Comprehensive Eye Care: Michael G. Lim, MD rated?
Comprehensive Eye Care: Michael G. Lim, MD has a 3.1 star rating with 65 reviews.
When is Comprehensive Eye Care: Michael G. Lim, MD open?
Comprehensive Eye Care: Michael G. Lim, MD is closed now. It will open tomorrow at 8:00 a.m.