Arabella Health and Wellness of Birmingham

Judith Jones 

on Google

4 months ago

As someone who has years of experience in senior living, I am often asked about facilities I would recommend. Arabella is definitely on the list. It started with the warm welcome I received when I entered and continued with the great customer service from the staff. The residents seemed happy and well cared for. The place is clean, free of bad smells, and the residents and staff are engaged with each other. Great family atmosphere. I would recommend without hesitation. 

Andrew P 

on Google

a month ago

This place should be shut down. Save your family member and send them anywhere else. They will send you to voicemail or disconnect the line before the nurse will give an update. Even if you leave a voicemail they won’t call back. I had to threaten having a wellness check done just to get a nurse on the phone. They are dangerous and neglectful. They don’t give all of meds because they try to pass it onto the next shift. They leave patients that are bed bound in their mess for far too long. More recently they disconnected my m... read more

Reggie Lewis 

on Google

3 months ago

ARABELLA HEALTH AND WELLNESS OF BIRMINGHAM… Is an awesome place to be , if you are an individual in need of their assistance. Their staff on duty , rather it’s the day or night shifts are all very well mannered, professional ,attentive , caring ,compassionate and knows how to get the job done no matter what the task may be !! It’s also a very clean environment , with nice sized rooms and great food.. Also very family oriented as well !! ARABELLA, not only cares about all of their residents, but Community members as well ,... read more

Penny Townsend 

on Google

a month ago

My sister is bed bound, has COPD and mental issues. On one occasion when I showed up her diaper was so full of poop it was literally up on her stomach. Some had already dried on her butt and when I was cleaning her butt her skin tore bc of bed sores. Her meds were always missing, she was never properly cleaned and was mistreated. The Saturday before Easter I showed up (they expect me on Sundays) and she was not connected to the oxygen. The cup that holds the water was in the trash across the room. They tried to tell m... read more

Trina Vines 

on Google

5 months ago

The Leadership Team did an outstanding job managing the resident and staff needs during this recent weather event. This TEAM didn’t miss a beat. Well done !